Question 1

What are the box office hours?

Accepted Answer

Our hours of operation are Monday through Friday from 10:00AM to 5PM. On performance days, our box office will open one hour prior to the performance start time and will close thirty minutes into the performance.

Question 2

Can I buy tickets at the door on the day of the event?

Accepted Answer

Yes! Tickets are available to purchase in person at the box office on the day of the performance. We open one hour prior to the performance time on event days.

Question 3

If I cannot attend my event, can I get a refund or exchange?"

Accepted Answer

Single event purchases are final, nonrefundable, and nonexchangeable.

Question 4

What should I do if I have misplaced my tickets?

Accepted Answer

If you lose or misplace your tickets, please call our box office before your performance date at (909) 885-8263 and we will be happy to provide replacements. Replacement tickets must be picked up at the box office, they will not be mailed to you.

Question 5

Does my child need a ticket?

Accepted Answer

Yes, everyone entering the venue must have a ticket, regardless of age.  
Infants 24 month or younger are not encouraged.

Question 6

Do you offer any group discounts?

Accepted Answer

We do offer discounts for groups. Please call (909) 885-8263 and we will help you get the best seats and prices for your group.

The California Theatre of the Performing Arts 562 West 4th St. San Bernardino, CA (909) 885-8263

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